Terms and Conditions

TERMS AND CONDITIONS

Last Updated: [May 18, 2026]

Agreement to Terms
About Our Services
Spiritual Services Disclaimer
Intellectual Property Rights
User Representations
User Registration
Prohibited Activities
Purchases, Payments, and Refund Policy
Subscription Services
User Generated Contributions
Contribution License
Guidelines for Reviews
Social Media and Third-Party Accounts
Third-Party Websites and Content
Site Management
Privacy Policy
Copyright Infringements
Term and Termination
Modifications and Interruptions
Governing Law
Dispute Resolution
Corrections
Disclaimer
Limitations of Liability
Indemnification
User Data
Electronic Communications, Transactions, and Signatures
California Users and Residents
Miscellaneous
Contact Us

1. AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement between you, whether personally or on behalf of an entity ("you"), and THE LIVING MA LLC ("Company," "we," "us," or "our"), concerning your access to and use of the website located at www.avaorah.com, as well as any other media form, media channel, or digital platform related, linked, or otherwise connected thereto (collectively, the "Site"), and any services, programs, products, or digital offerings made available through the Site (collectively, the "Services").

We are based in Vermont, United States.

By accessing the Site, you confirm that you have read, understood, and agreed to be bound by all of these Terms and Conditions. IF YOU DO NOT AGREE WITH THESE TERMS, YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND MUST DISCONTINUE USE IMMEDIATELY.

We reserve the right to make changes to these Terms at any time at our sole discretion. We will indicate updates by revising the "Last Updated" date at the top of this document. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

The Site is intended for users who are at least 18 years of age. Persons under the age of 18 are not permitted to use or register for the Site.

The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction where such use would be contrary to law or regulation. Those who access the Site from other locations do so on their own initiative and are solely responsible for compliance with applicable local laws.

2. ABOUT OUR SERVICES

Company offers spiritual mentorship, personal development programs, channeled transmissions, group containers, and digital content. Current offerings include, but are not limited to:

Private 1:1 and/or Group Mentorship Programs
Private Channeled Readings
DiYeena LIVE — a monthly subscription for live channeled transmissions
In-Person Workshops, Events, and Retreats
Digital Courses, Masterclasses, and Pre-Recorded Content

These offerings are experiential and educational in nature. By purchasing or enrolling in any Service, you agree to these Terms in their entirety.

3. SPIRITUAL SERVICES DISCLAIMER

Please read this section carefully before purchasing or participating in any of our Services.

Nature of Services

The Services offered through this Site are rooted in spiritual practice, personal development, channeled transmission, and energetic work. They are intended to support your personal growth, self-awareness, and spiritual exploration. They are experiential in nature, and individual experiences will vary widely.

Not a Substitute for Professional Care

Nothing offered through this Site — including but not limited to private sessions, group sessions, channeled transmissions, energy activations, clearing processes, or any digital content — constitutes or is intended to constitute medical advice, psychological therapy, counselling, or any form of licensed professional healthcare or mental health treatment. If you are experiencing a medical condition, mental health crisis, or any situation requiring professional intervention, please seek appropriate licensed care.

By engaging with our Services, you acknowledge that you are doing so voluntarily, that you take full personal responsibility for your experience and any actions you take as a result of engaging with our content or programs, and that Company is not liable for any outcomes, emotional responses, or decisions arising from your participation.

Channeled Content

Some content offered through this Site is channeled material, meaning it is received and transmitted through Ava Orah as a spiritual channel. This content is offered in good faith as spiritual guidance, entertainment, and personal inspiration. It is not presented as fact, prophecy, or professional advice of any kind. You are encouraged to use your own discernment in how you receive and apply any channeled transmissions or guidance.

Results Disclaimer

We make no guarantees regarding specific outcomes, results, or experiences from participation in any of our Services. Testimonials shared on this Site reflect individual experiences and are not a promise or guarantee that you will achieve similar results. Your experience is entirely your own and will depend on many factors, including your readiness, commitment, and personal circumstances.

4. INTELLECTUAL PROPERTY RIGHTS

Unless otherwise indicated, the Site and all of its content — including but not limited to text, graphics, photographs, audio recordings, video recordings, channeled transmissions, course materials, written teachings, logos, and trademarks (collectively, the "Content") — are the proprietary property of Company and are protected by applicable copyright, trademark, and intellectual property laws of the United States and international conventions.

All Content is provided for your personal, non-commercial use only. Except as expressly permitted in these Terms, no Content may be copied, reproduced, republished, uploaded, publicly displayed, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission.

You are granted a limited, revocable, non-exclusive license to access and use the Site and to download or print Content solely for your own personal, non-commercial use. We reserve all rights not expressly granted herein.

Unauthorised use of any Content — including sharing, reproducing, or repurposing channeled material, course content, or program materials — constitutes a violation of our intellectual property rights and these Terms.

5. USER REPRESENTATIONS

By using the Site, you represent and warrant that:

All registration information you submit is true, accurate, current, and complete
You will maintain the accuracy of such information and update it as necessary
You have the legal capacity to agree to and comply with these Terms
You are at least 18 years of age
You will not access the Site through automated or non-human means
You will not use the Site for any illegal or unauthorised purpose
Your use of the Site will not violate any applicable law or regulation

If any information you provide is untrue, inaccurate, or incomplete, we reserve the right to suspend or terminate your account and refuse any current or future access to the Site or Services.

6. USER REGISTRATION

You may be required to register an account to access certain features of the Site or to purchase Services. You agree to keep your login credentials confidential and accept full responsibility for all activity that occurs under your account.

We reserve the right to remove, reclaim, or change a username at our sole discretion if we deem it inappropriate, offensive, or otherwise objectionable.

7. PROHIBITED ACTIVITIES

You may not access or use the Site for any purpose other than those for which we make it available. As a user, you agree not to:

Systematically retrieve data or content from the Site to create any collection, database, or directory without our written permission
Trick, defraud, or mislead us or other users in any way
Circumvent, disable, or interfere with security-related features of the Site
Disparage, tarnish, or otherwise harm us, our reputation, or the Site
Use any information obtained from the Site to harass, abuse, or harm any person
Make improper use of our support services or submit false reports
Use the Site in a manner inconsistent with any applicable law or regulation
Upload or transmit viruses, malware, or other harmful code
Engage in any automated use of the Site, including data mining or scraping
Attempt to impersonate another user or person
Use the Site to send unsolicited communications of any kind
Copy, adapt, or reverse engineer any part of the Site's software
Use the Site to compete with us or for any unauthorised commercial purpose
Interfere with or disrupt the Site or servers connected to the Site

8. PURCHASES, PAYMENTS, AND REFUND POLICY

Purchases

All purchases made through the Site are subject to these Terms. By completing a purchase, you confirm that you have read and agree to the terms of the specific offering, including its description, price, and any stated conditions.

Payments

We use third-party payment processors to handle transactions. By making a purchase, you agree to provide current, accurate, and complete payment information. All prices are listed in US dollars unless otherwise stated.

No Refund Policy

All sales are final. We do not offer refunds for any purchases made through this Site, including but not limited to:

Private mentorship containers
Channeled readings
Group programs and containers
Digital courses, masterclasses, and recorded content
Subscription-based purchases
Audio activations and digital downloads
Any other one-time purchases

We encourage you to review all program and product descriptions carefully before purchasing and to reach out to us at [email protected] with any questions prior to completing your purchase. We are happy to help you determine whether a specific offering is right for you before you commit.

This no-refund policy exists because our offerings involve significant preparation, time, and energetic investment, and because the nature of digital and experiential content means it cannot be returned once delivered or accessed.

9. SUBSCRIPTION SERVICES

DiYeena LIVE

DiYeena LIVE is a monthly subscription service providing access to live channeled transmissions. The following terms apply:

Your subscription will renew automatically each month until you cancel
You may cancel your subscription at any time, and cancellation will take effect at the end of your current billing period
No refunds will be issued for any billing period already paid, including the current month at the time of cancellation
Access to DiYeena LIVE transmissions will continue through the end of your paid billing period following cancellation

Other Subscription or Instalment-Based Offerings

Where a Service is offered on a payment plan or an installment basis, the following applies:

Enrollment in a payment plan constitutes a binding financial commitment for the full amount
Individual instalments are not refundable
If a payment fails or is not completed, we reserve the right to suspend or terminate your access to the relevant Service until payment is received
Payment plans are a facilitated access option, not a month-to-month commitment. Cancelling partway through does not void the remaining financial obligation unless otherwise stated in writing at the time of purchase

10. USER-GENERATED CONTRIBUTIONS

If the Site offers any community features, comment sections, forums, or interactive areas, any content you submit ("Contributions") may be visible to other users. By submitting Contributions, you represent and warrant that:

Your Contributions are your original work or you have the right to submit them
Your Contributions do not infringe the intellectual property or privacy rights of any third party
Your Contributions are not false, misleading, defamatory, obscene, harassing, or otherwise objectionable
Your Contributions do not violate any applicable law or regulation
Your Contributions do not contain unsolicited commercial content or spam

We reserve the right to remove or moderate any Contributions at our sole discretion, without notice or liability.

11. CONTRIBUTION LICENSE

By submitting any Contributions to the Site, you grant us a non-exclusive, royalty-free, worldwide, irrevocable licence to use, reproduce, display, distribute, and prepare derivative works from your Contributions for the purposes of operating and improving the Site. You retain ownership of your Contributions. We do not claim ownership over anything you submit.

12. GUIDELINES FOR REVIEWS

Where the Site provides space for reviews or testimonials, you agree to:

Only submit reviews based on your genuine, firsthand experience
Not include offensive, discriminatory, or defamatory language
Not post false or misleading statements
Not organise campaigns to manipulate reviews

We reserve the right to accept, reject, or remove reviews at our sole discretion. Reviews do not represent our endorsement or views.

13. SOCIAL MEDIA AND THIRD-PARTY ACCOUNTS

You may have the option to connect third-party social media accounts to your account on the Site. By doing so, you grant us permission to access certain information from those accounts as permitted by the third-party platform's terms. Your relationship with any third-party platform is governed entirely by your agreement with that platform, not by these Terms.

We are not responsible for any content, accuracy, or practices of third-party platforms or services.

14. THIRD-PARTY WEBSITES AND CONTENT

The Site may contain links to third-party websites or resources. These are provided for convenience only and do not constitute our endorsement of those sites or their content. We have no control over and accept no responsibility for the content, privacy practices, or terms of any third-party website. If you choose to access a third-party website, you do so entirely at your own risk.

15. SITE MANAGEMENT

We reserve the right, but not the obligation, to:

Monitor the Site for violations of these Terms
Take appropriate action against anyone who violates these Terms or applicable law
Remove or disable any content that is excessive, harmful, or burdensome to our systems
Manage the Site in a manner designed to protect our rights, property, and the integrity of the platform

16. PRIVACY POLICY

We are committed to protecting your privacy. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and protect your personal information. By using the Site, you agree to the terms of our Privacy Policy.

The Site is hosted in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to and processed in the United States.

17. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material on the Site infringes a copyright you own or control, please notify us at [email protected] with sufficient detail for us to assess and respond to your claim. Please note that under applicable law, you may be liable for damages if you make material misrepresentations in a copyright infringement notice.

18. TERM AND TERMINATION

These Terms remain in effect for as long as you use the Site. We reserve the right, at our sole discretion and without notice or liability, to deny access to the Site to any person for any reason, including for breach of these Terms. We may terminate your account and remove any associated content at any time without warning.

If your account is terminated, you are prohibited from creating a new account under your name or any other name without our express permission.

19. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to modify, suspend, or discontinue the Site or any part of it at any time, at our sole discretion, without notice or liability. We do not guarantee uninterrupted or error-free access to the Site and are not liable for any disruption, delay, or downtime.

20. GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of the State of Vermont, United States, without regard to its conflict of law principles.

21. DISPUTE RESOLUTION

Informal Resolution

Before initiating any formal proceedings, both parties agree to attempt to resolve any dispute informally by written notice, allowing at least thirty (30) days for good-faith negotiation.

Binding Arbitration

If informal resolution is unsuccessful, any dispute arising from or relating to these Terms or the Site shall be resolved through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (AAA), including the AAA's Supplementary Procedures for Consumer Related Disputes where applicable. Arbitration will take place in Washington County, Vermont. The arbitrator's decision will be final and binding.

BY AGREEING TO ARBITRATION, YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

Exceptions

The arbitration requirement does not apply to disputes involving intellectual property rights, allegations of theft or privacy violation, or claims for injunctive relief.

Restrictions

All disputes must be brought individually. No class actions or representative claims are permitted.

Limitation Period

Any claim arising from your use of the Site must be brought within one (1) year of the date the cause of action arose.

Jurisdiction

For any matters proceeding in court, the parties consent to the exclusive jurisdiction of the state and federal courts located in Windsor County, Vermont.

22. CORRECTIONS

We reserve the right to correct any typographical errors, inaccuracies, or omissions on the Site at any time.